Refund and Returns Policy

Draft content. This is a starting template only. Please review and customize it with your actual return window, conditions, and process before publishing.

Returns

If you’re not satisfied with your order, you may request a return within [X] days of delivery, provided the item is unused, unwashed, and in its original packaging with tags attached.

Non-Returnable Items

For hygiene reasons, certain items (such as innerwear) may not be eligible for return. Sale items may also be marked as final sale — this will be indicated on the product page.

How to Request a Return

Contact us via the Contact Us page or through your My Account order history, quoting your order number.

Refunds

Once your return is received and inspected, we will notify you of the approval status. Approved refunds are processed to your original payment method within [X] business days.

Exchanges

Size exchanges may be offered where stock is available. Please contact us to check availability before returning an item for exchange.